Recce Log Privacy Policy

Effective: August 1, 2026

Last updated: October 26, 2026

Recce Log is a location-scouting and production-planning application developed by Content Dept LLC.

You can use Recce Log without creating an account. Your separate on-device workspace stays on your device unless you choose to export it, share it, or copy it into an account for cloud sync. Optional accounts and cloud sync use Supabase. Apple and Google provide sign-in options, and Apple processes App Store purchases and subscriptions.

Content Dept does not sell personal information or use Recce Log information for third-party advertising. This policy explains how information is collected, used, stored, disclosed, and deleted when you use Recce Log or contact us about the app.

1. Who is responsible for your information

Content Dept LLC, a United States limited liability company, is responsible for the personal information it processes in connection with Recce Log accounts, cloud sync, support, purchase administration, security, and privacy requests.

Content Dept does not receive the contents of your separate on-device workspace unless you choose to copy that content into a cloud account or send it to us. If you enter information about clients, crew members, property contacts, talent, or other people, you are responsible for having the necessary permission or other lawful basis to collect, use, upload, and share it.

Contact: Contact@Content-Dept.com or https://www.content-dept.com/recce-log-support.

2. Information stored in Recce Log

Depending on the features you use, Recce Log may store:

• Project and client names, production dates, call times, and scheduling details.

• Location names, addresses, precise coordinates, and scouting notes.

• Contact details, Creative Roster profiles, crew assignments, and other production information.

• Photos, reference images, short audio recordings, and sound measurements.

• Connectivity-test results, checklists, statuses, release information, and notes.

• Nearby-service search results, saved service details, and saved places.

• App preferences and reminder settings.

This may include personal or confidential information about you or other people.

Your on-device workspace does not require an account or Sync subscription. Content Dept cannot remotely access, retrieve, or delete information that exists only in that workspace.

Signing in creates or accesses a separate account workspace. When you use cloud sync with an eligible Sync subscription, account content is uploaded to Supabase to synchronize across your devices. This can include records, precise location information, contact details, photos, recordings, and other content saved in that account workspace.

Signing in does not automatically upload your existing on-device workspace. Copying existing local work into an account requires your confirmation. Signing out returns you to the on-device workspace. Account copies may remain cached on that device for use when you sign in again.

3. Account and sign-in information

If you sign in with Apple or Google, Supabase processes information needed to authenticate you and maintain your account. Depending on the provider and your choices, this may include a provider-issued identifier, email address, name or other basic profile information, session tokens, sign-in events, and related security information. Apple may provide a private relay email address if you choose to hide your email.

Content Dept does not receive your Apple or Google password. Authentication services may process IP addresses, timestamps, browser or device information, and other request information needed for secure sign-in and misuse investigations. Use the same Recce account on your devices to access the same synchronized workspace.

4. Device permissions and reminders

Recce Log may request camera access for photos; access to photos you select for import; location access to capture coordinates, obtain an available address, or search near your current position when you choose that option; microphone access for short ambient recordings and relative sound measurements; and notification permission for optional project reminders.

You may decline permission and continue using features that do not require it. You can change permissions through device Settings. Recce Log does not continuously monitor your location, camera, or microphone.

Project reminders are scheduled on your device. Reminder information may appear on your lock screen or in notifications according to your device settings.

5. Cloud sync and service information

Supabase provides authentication, a private database, private media storage, and supporting infrastructure. We use these services to identify your account; store and synchronize account records and attachments; separate accounts; handle edits from different devices; process deletions; measure storage and transfers; administer subscription eligibility and allowances; diagnose failures; and prevent misuse.

Operational information may include record identifiers, revisions, file paths, file sizes, transfer amounts, request timestamps, authentication events, errors, and timestamps indicating when an attachment stopped being referenced by account content. Infrastructure providers may process IP addresses and other standard request metadata.

Recce Log's primary cloud project is hosted in the United States. Supporting infrastructure and provider operations may involve processing in other countries.

Cloud sync is not end-to-end encrypted. Authorized personnel and service providers may access cloud information when reasonably necessary to operate the service, provide requested support, investigate security issues, or comply with law. Enabling sync does not make your content public.

6. Purchases and subscriptions

Apple processes Recce Log purchases and subscriptions. Recce Log uses verified purchase information to determine available features. For Sync subscriptions, we associate your Recce account identifier with the purchase and verify eligibility with Apple.

This may involve product and transaction identifiers, an account token linking the purchase to your Recce account, subscription expiration and renewal information, refund or revocation information, and entitlement and verification records. Content Dept does not receive complete payment-card details. We measure storage and transfers to administer plan allowances.

Canceling a subscription does not delete your account or cloud content. When Sync access expires, new cloud uploads stop. Existing cloud content may remain available for retrieval while retained, subject to service allowances. Subscription expiration alone does not start the unused-attachment retention period for files still referenced by retained account content.

Deleting your Recce account does not cancel an Apple subscription. Manage or cancel subscriptions separately through Apple's subscription settings.

7. Optional network features

Connectivity tests: If you run a test, Recce Log sends download, upload, and latency requests to Cloudflare. Cloudflare may receive your IP address, timing, routing information, and other standard network information. Data Saver is enabled by default and is designed to limit a test to approximately 7.5 MB; a fuller test may transfer approximately 65 MB when Data Saver is disabled. Recce Log does not send your projects, contacts, photos, recordings, notes, or saved coordinates to Cloudflare as part of the test. Results are saved in the selected workspace and may synchronize if saved in an account workspace.

Maps, addresses, and nearby services: Recce Log uses Apple Maps and Apple's location and address services to convert addresses and coordinates, display saved places or roster locations, and search for nearby services. Apple may receive an address, city or area, coordinates, search terms, a search region, and standard request information. Choosing Use My Location requests your current position, with your permission, for that search. Address lookups do not include unrelated notes, photos, contact details, rates, or project information. Selected results and coordinates may be saved in the selected workspace and may synchronize with an account workspace.

External links: Recce Log may create links to Apple Maps, Google Maps, Waze, websites, or other services. Creating a link does not contact the destination. Opening it sends information contained in the link and standard connection information to the selected provider.

8. Exports, sharing, support, and communications

When you export or use Apple's sharing interface, you choose what to send and which recipient or service receives it. Exports may include production details, contacts, photos, recordings, notes, precise coordinates, and other selected content. Deleting information in Recce Log does not delete exported files or recipient-held copies.

If you contact us, we may receive your name, email, message, attachments, and other information you provide. Support forms or feedback drafts may include your device model, operating-system version, app version, issue category, and subject. We use this information to respond, investigate problems, administer privacy requests, improve the app, prevent misuse, and maintain appropriate records.

Do not include passwords, payment-card information, confidential client materials, or other information unnecessary for your request. Website, form, hosting, email, and communications providers may process information needed to deliver and manage submissions. Website-specific privacy and cookie notices may also apply when you visit our website.

If you separately subscribe to product news, we may use your contact information for that purpose. You can unsubscribe through those communications or by contacting us. A support or privacy request does not enroll you in marketing communications.

9. Other uses and disclosures

We may use or disclose information when reasonably necessary to provide and maintain Recce Log and purchased features; respond to requests; diagnose failures; prevent fraud, abuse, and security threats; maintain required records; comply with law or valid legal process; establish, exercise, or defend legal claims; protect users or others from unlawful conduct or harm; carry out your instructions; or complete a merger, acquisition, reorganization, financing, bankruptcy, or sale of business assets, subject to applicable protections.

Providers acting on our behalf are used for authorized service purposes and are subject to applicable contractual and data-protection obligations. We do not sell personal information or share it for cross-context behavioral advertising. Recce Log does not include third-party advertising or social-media tracking SDKs. We do not use Recce content for behavioral advertising or automated decisions with legal or similarly significant effects.

10. Retention, deletion, and backups

Local information

Local content remains on your device until you delete it, reset the relevant workspace, or remove the app, subject to storage and cache behavior. Clearing temporary files does not intentionally delete saved projects or their saved media. App updates normally preserve saved content. Deleting the app removes its locally stored content; backups and exported copies may remain.

Cloud records

Cloud account information and content are retained to provide your account and synchronization until deleted or another retention requirement applies. Deleting a cloud record may leave a limited deletion marker to prevent an offline device from restoring that record during later sync.

Unused cloud attachments: 30 days from removal

When a change removing the last reference to a cloud attachment is successfully saved by Recce Log's server, the attachment becomes unreferenced. Recce Log retains that cloud file for at least 30 full days (720 hours) before routine unused-attachment cleanup may delete it. This period starts from the server-recorded removal, not the file's original upload date. If you remove an attachment while offline, the period begins when that removal successfully synchronizes with the server.

A file still referenced by another retained record, including an archived project, does not enter unused-attachment cleanup. Reattaching a retained file before it is claimed for cleanup cancels its removal clock. Removing its last reference again starts a fresh 30-day period. Interrupted uploads or other files first discovered without a reference receive at least 30 days from the server's first recorded observation that they are unused. Files with an unknown historical removal date receive a new full period when tracking begins.

After the period expires, eligible files may be permanently deleted during a subsequent cleanup operation. Cleanup is not a promise of deletion at the exact 30-day mark; operational delays may extend retention. Retained files continue to count toward cloud storage usage until physically deleted.

This period applies to cloud file retention. It does not preserve a deleted project's full contents or provide an automatic undo or self-service restore feature. Contact support promptly if you need help with a removed cloud attachment. Recovery depends on the file still being retained, verification of your authority, and technical feasibility; it is not guaranteed. Reattaching a file after cleanup has claimed it may require uploading a copy that remains on your device.

The 30-day period does not delay confirmed account deletion or a verified erasure request that requires earlier deletion. It also does not prevent removal required by law or reasonably necessary to address unlawful content or an immediate security threat. We do not use routine unused-attachment cleanup to delete files before the period has elapsed. Keep separate copies of important original media.

Account deletion and erasure requests

You can request account deletion through Recce Log's account controls or contact us about erasure. You may need to sign in again or otherwise verify your identity and authority. Confirmed account deletion removes the account and associated cloud records, media, and entitlement records from the active service without waiting for the unused-attachment period. If deletion cannot finish because of a service or connection problem, retry or contact support.

The app also attempts to remove that account's cache from the device where you complete deletion. Your separate on-device workspace is not included. Account deletion does not remotely erase offline devices, exported files, recipient-held copies, or device backups. Canceling an Apple subscription is a separate action.

Backups and other retained records

Depending on your Apple settings, local app data may be included in iCloud or computer backups. You and Apple control those backups; Content Dept cannot access or delete them. Cloud infrastructure may maintain separate service backups. Deleted information may remain temporarily in restricted backups or operational logs until those copies expire or are replaced under applicable retention procedures. If a backup is restored, applicable deletion requests must be respected before restored information is returned to ordinary use.

Support correspondence is ordinarily retained for up to 24 months after resolution. Usage, authentication, security, and privacy-request records are retained as needed for service operations, allowances, investigations, misuse prevention, and compliance. Aggregated service totals may remain after account deletion. Information may be retained longer where reasonably necessary for legal obligations, accounting, security investigations, dispute resolution, or legal claims. Cloud sync and backups are not an archive of original camera files or a guarantee of recovery.

11. Your choices and privacy rights

You can use Recce Log without an account, decline optional permissions, avoid optional network tests, control exports and sharing, manage content through available app controls, sign out, request account deletion, and manage Apple subscriptions and device backups separately.

Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a portable copy of eligible information, restrict or object to processing, withdraw consent, appeal a privacy-request decision, or exercise rights without unlawful discrimination. Where permitted, an authorized agent may act with appropriate proof of authority. You may also have the right to complain to your local data-protection authority.

Submit requests to Contact@Content-Dept.com with the subject Recce Log Privacy Request, or use https://www.content-dept.com/recce-log-support and select Privacy or data request. We may verify identity or authority. If information exists only on your device and we do not possess it, we will explain that limitation.

12. Legal bases for processing

Where European Economic Area, United Kingdom, or Swiss data-protection law applies, our legal bases may include performance of a contract to provide requested accounts, sync, and purchased features; legitimate interests in securing, maintaining, troubleshooting, and improving the service and preventing misuse, subject to applicable balancing requirements; consent where required; and applicable legal obligations. Information may also be processed as necessary to establish, exercise, or defend legal claims.

You may withdraw consent at any time. Withdrawal does not affect earlier processing or processing supported by another applicable legal basis.

13. Security and international processing

Recce Log uses Apple's app sandbox and device security controls for local information. Cloud connections use HTTPS, and account access controls restrict private content. We use reasonable administrative, technical, and organizational safeguards, but no system can be guaranteed completely secure. Protect your device, keep its operating system updated, and use care when sharing production materials.

Content Dept is based in the United States. Information may be processed in the United States and other countries where our providers operate. Where required, we use applicable contractual safeguards or other lawful mechanisms for international transfers.

14. Children's privacy

Recce Log is a professional production tool and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through Recce Log. If you believe a child has provided information, contact Contact@Content-Dept.com so we can investigate and take appropriate action.

15. Third-party services

Supabase: Account authentication, database, cloud storage, and infrastructure. https://supabase.com/privacy

Apple: Sign-in, App Store purchases, TestFlight, maps, location services, backups, notifications, and device services. https://www.apple.com/legal/privacy/

Google: Google sign-in and Google Maps when selected. https://policies.google.com/privacy

Cloudflare: Optional connectivity tests. https://www.cloudflare.com/privacypolicy/

Waze: Map links when opened. https://www.waze.com/legal/privacy

Supabase processes Recce cloud content on our behalf. Its privacy notice explains its separate processing activities; this policy explains Content Dept's use of Recce information. Other providers may process information for their own purposes under their policies. Other services and recipients you choose have their own practices. Apple may provide transaction, aggregate usage, crash, TestFlight feedback, or diagnostic information depending on the service and your settings.

16. Changes to this policy

We may update this policy when features, providers, information practices, or legal obligations change. Revisions show a new Last updated date. Where required, we will notify you of material changes through the app, website, or another appropriate method and obtain consent when necessary.

17. Contact

Content Dept LLC

United States

Email: Contact@Content-Dept.com

Support and privacy requests: https://www.content-dept.com/recce-log-support

For privacy matters, use the subject Recce Log Privacy Request or select Privacy or data request on the support form.